Privacy policy

This Privacy Policy explains how Marvelle Row, operated by SANPIN CLOTHING STORE LLC, collects, uses, discloses, and protects personal information when you visit MarvelleRow.com, place an order, contact us, or otherwise interact with our store.

Information We Collect

Depending on how you use our store, we may collect:

  • Your name, email address, telephone number, billing address, and shipping address;

  • Order details, products purchased, payment status, shipping records, returns, exchanges, cancellations, and refunds;

  • Payment-related information processed by Shopify and applicable payment providers;

  • Account details and order history if customer accounts are available;

  • IP address, browser type, device information, referral source, pages viewed, cookie data, and website interactions;

  • Customer service communications and information you voluntarily provide; and

  • Information received from Shopify, payment processors, carriers, fulfillment providers, fraud-prevention services, analytics providers, and advertising services when enabled.

Marvelle Row does not directly store complete payment card numbers.

How We Use Personal Information

We may use personal information to:

  • Process payments and fulfill orders;

  • Provide shipping and tracking information;

  • Manage returns, exchanges, cancellations, and refunds;

  • Respond to customer questions and support requests;

  • Verify orders and payment authorization;

  • Detect and prevent fraud, misuse, and security incidents;

  • Operate, maintain, secure, and improve the website;

  • Maintain tax, accounting, and business records;

  • Comply with applicable legal and regulatory obligations;

  • Measure website performance when analytics services are enabled; and

  • Measure advertising performance when Google or other advertising services are enabled.

How We Disclose Information

We may disclose information to service providers that help us operate the store, including:

  • Shopify;

  • Payment processors;

  • Fraud-prevention and security providers;

  • Hosting and technology providers;

  • Fulfillment providers;

  • Shipping carriers;

  • Customer service providers;

  • Analytics and advertising providers when enabled;

  • Professional advisers; and

  • Government authorities when legally required.

These providers may process information only as permitted by their agreements, privacy policies, and applicable law.

Sale or Sharing of Personal Information

We do not sell customer contact information for money.

Certain advertising or analytics disclosures may be legally classified as “selling,” “sharing,” or targeted advertising under some U.S. state privacy laws.

Where required, we will provide an appropriate method to opt out of these activities.

Cookies and Similar Technologies

We use necessary cookies to operate functions such as website navigation, shopping carts, checkout, payment processing, security, and privacy preferences.

We may also use preference, analytics, and advertising cookies when those services are enabled.

Please review our Cookie Policy and any Cookie Preferences tool displayed on the website for additional information.

Marketing Communications

Where permitted, we may send marketing communications if you provide consent or otherwise request them.

You may unsubscribe from marketing emails by using the unsubscribe option in the message or by contacting support@marvellerow.com.

Transactional messages concerning orders, shipping, security, returns, and refunds are not marketing communications.

Customer Accounts

If customer accounts are available, we may process login information, authentication information, saved preferences, and order history to provide account functionality.

Customers are responsible for keeping their account credentials confidential.

Data Retention

We retain personal information for as long as reasonably necessary to:

  • Provide our services;

  • Fulfill orders;

  • Maintain tax, accounting, and business records;

  • Resolve disputes;

  • Prevent fraud;

  • Enforce agreements; and

  • Comply with legal obligations.

Retention periods may vary depending on the type of information and applicable requirements.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no electronic transmission or storage system is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your state of residence, you may have rights to:

  • Request access to certain personal information;

  • Request correction of inaccurate information;

  • Request deletion of certain information;

  • Request a copy of certain information;

  • Opt out of certain targeted advertising, selling, or sharing activities; or

  • Appeal certain decisions concerning a privacy request.

To submit a privacy request, email support@marvellerow.com.

We may request information reasonably necessary to verify your identity and process the request.

Children’s Privacy

Our store is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13.

If you believe a child has provided personal information to us, please contact us so we can review the request.

Third-Party Websites and Services

Our website may contain links to third-party services.

Their privacy practices are governed by their own policies, and Marvelle Row is not responsible for their independent practices.

Changes to This Privacy Policy

We may update this Privacy Policy when our services, practices, technology, or legal obligations change.

The current version will be posted on MarvelleRow.com.

Contact Us

Marvelle Row
Operated by SANPIN CLOTHING STORE LLC
26903 E Scott Rd
Marceline, MO 64658
United States

Email: support@marvellerow.com
Phone: +1 660-472-3816

Customer Service Hours:
Monday–Friday, 9:00 AM–5:00 PM Central Time
Closed on U.S. federal holidays.